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Priority Software® Support

Services

Phone Support

Phone Support is available from 9:00am - 5:00pm Central Time, Monday - Friday. The current time at PSI is 8:21 AM.

Support can be reached at (205) 838-7061, Option 2

Our offices are closed on the following observed dates:
Holiday Next Occurance Observed
New Year's Day Saturday, January 01, 2011 Friday, December 31, 2010
Memorial Day Monday, May 30, 2011 Monday, May 30, 2011
Independence Day Monday, July 04, 2011 Monday, July 04, 2011
Labor Day Monday, September 06, 2010 Monday, September 06, 2010
Thanksgiving Day Thursday, November 25, 2010 Thursday, November 25, 2010
Christmas Day Saturday, December 25, 2010 Friday, December 24, 2010
KB

Knowledge Base1

The Priority Software Knowledge Base (PSKB) is constantly updated and available 24x7 to provide assistance with:

  • How To Articles
  • Training Aids
  • Tips and Tricks
  • Troubleshooting
Forums

Discussion Forums1

The Priority Software Discussion Forums (PSDF) provide Peer-to-Peer support moderated by PSI staff. The forums are grouped by Product with both Public and Local forums so you can talk to everyone or keep the conversation just at your campus / institution.

1Premium Content available when authenticated as a Priority Software® user.